Last updated: March 20, 2025

1. Introduction

Welcome to Selene Crystal Jewellery by Selene Couture UK Ltd. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.selenecrystal.com

By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect and process the following data:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

• IP address
• Browser type
• Device information
• Cookies and tracking data

3. How We Use Your Information

We use the collected data to:

• Process orders and deliver products
• Improve our website experience
• Respond to customer inquiries
• Send promotional emails (if you opt-in)
• Prevent fraud and ensure website security

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, remember preferences, and improve functionality. You can disable cookies via your browser settings, but some website features may not work properly.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Trusted third-party service providers (payment processors, shipping partners, analytics providers)
• Legal authorities if required by law

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications
• Restrict or object to data processing

To exercise your rights, contact us at sales@selene-couture.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal data.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: sales@selene-couture.com
📍 Address: 3 Fenton Road, Harrow, London, HA2 6DX